Leading European customer engagement SaaS vendor iAdvize receives €14 million in venture financing to fuel global expansion.
iAdvize is positioned as one of the key players in the customer engagement ecosystem in Europe, and will use the funds to accelerate international expansion and further strengthen product innovation.
Founded in 2010 with the mission to add a human touch to online customer service,iAdvize doubled revenue each year and now serves over 2,000 brands in 40 countries. Its unique customer engagement platform empowers online businesses with a solution that detects visitors who really need assistance and advice. Connecting these leads with the most suited contact, a customer service professional or a brand advocate, iAdvize strives to provide visitors with enriched and non-intrusive customer experience and its customers with a ROI-driven engagement solution.